Privacy Policy

1. How we collect and use your personal information

Personal information refers to various kinds of information recorded electronically or in other ways relating to an identified or identifiable natural person, excluding information after anonymization. When you access our website or interact with us, we may collect your personal information. Depending on the products and services you use and your interactions with us, the specific types of data collected will also vary. You are not required to provide personal information to us, but in some cases, if you choose not to provide it, we may not be able to provide you with relevant products or services, nor can we respond to or resolve the issues you encounter. We will only collect and use your following personal information for the purposes described in this statement:

2. How we use cookies and similar technologies

To ensure the website functions properly, we sometimes store small data files called cookies on your computer or mobile device. A cookie is a plain text file stored on a computer or mobile device by a web server. The content of a cookie can only be retrieved or read by the server that created it. Each cookie is unique to your web browser or mobile application. A cookie usually contains identifiers, site names, and some numbers and characters. With the help of cookies, the website can store data such as user preferences.

We enable cookies for the same purpose that most websites or internet service providers enable cookies, which is to improve user experience. With the help of cookies, the website can remember a user's single access (using session cookies) or multiple accesses (using persistent cookies). With the help of cookies, the website can save settings, such as the language, font size, and other browsing preferences of a computer or mobile device. This means that users do not need to reconfigure user preference settings upon every access. If a website does not use cookies, the website will treat the user as a new visitor every time the user opens a web page. For example, if you log into a website and then move to another web page, the website will not recognize you, and you will be logged out again. We will not use cookies for any purposes other than those stated in this policy. You can manage or delete cookies according to your own preferences. You can clear all cookies stored on your computer, and most web browsers have the function of blocking cookies. But if you do so, you will need to personally change the user settings every time you access our website. For details on how to change browser settings, please access the functions of the browser you are using and enable the relevant settings.

3. How we protect and retain your personal information

We value the security of personal information. We adopt appropriate physical, management, and technical safeguards to protect your personal information from unauthorized access, disclosure, use, modification, damage, or loss. For example, we will use encryption technology to ensure the confidentiality of data; we will use protection mechanisms to prevent data from malicious attacks; we will deploy access control mechanisms to ensure that only authorized personnel can access personal information; and we will hold security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information. We will try our best to protect your personal information, but please note that no security measures can be completely flawless.

The personal information we collect and process during our operations within the People's Republic of China will be stored within the People's Republic of China. We will retain your personal information for the period necessary to achieve the purposes stated in this policy, unless an extension of the retention period is required or permitted by law. Because the storage period of data may vary based on different scenarios and different products and services, the criteria we use to determine the retention period include: the time required to retain personal information to fulfill the business purposes, including providing products and services, maintaining corresponding transaction and business records, controlling and improving the performance and quality of products and services, ensuring the security of systems, products, and services, handling possible user inquiries or complaints, troubleshooting, etc.; whether the user consents to a longer retention period; whether there are special requirements for retaining data in laws, contracts, etc. During the period of providing this website's services to you, as long as it is necessary to provide services to you, we will retain the personal information you provided. Once we stop providing this website's services, and in the absence of special legal requirements, we will delete your corresponding personal information or perform anonymization on it to protect the security of your personal information.

4. How we share and disclose your personal information

In cases where certain services are provided by our authorized partners, we will share and process your personal information with such partners. For example, entrusting an authorized partner to process appointment consulting replies and provide technical support on our behalf, the partner can only provide services to you on our behalf and be entrusted to process your personal information under the scenarios and purposes described in this policy.

Usually, we will not externally disclose your personal information, except in the following scenarios:
            (1) We may disclose personal information among our affiliates; we will only disclose your information within our affiliates for specific, clear, and legitimate purposes, and will only disclose the information necessary to provide services.
            (2) Under applicable law requirements or in response to legal procedures, we may also disclose your personal information to relevant law enforcement agencies or other government agencies. In some jurisdictions, if we are involved in reorganization, merger, or bankruptcy and liquidation proceedings, then your personal information may also be disclosed to the counterparties.
            (3) We will also disclose your data when there is a reasonable need, such as for the execution of a contract and when we believe that disclosure is necessary and appropriate to prevent physical harm or financial loss or to investigate possible or actual illegal activities.

To ensure a smooth browsing experience, you may receive content or web links provided by a third party external to us and our partners (hereinafter referred to as the "third party"). You can choose whether to access links, content, products, and services provided by third parties. However, we cannot control the privacy and data protection policies of third parties, and such third parties are not bound by this policy. Before you submit personal information to such third parties, please refer to the privacy protection policies of these third parties.

5. How we process the personal information of children

Our products, website, and services are primarily aimed at adults. Without the consent of parents or guardians, children (minors under the age of 14) should not access this website independently. For cases where children's personal information is collected with the consent of parents, we will only process such information when permitted by law, with the explicit consent of parents or guardians, or when necessary to protect the children. If we find that personal information of children has been collected without verifiable prior consent from parents, we will delete the relevant information as soon as possible to protect the safety of children.

6. How your personal information is transferred globally

We are a multinational company headquartered in [the China Region], which means that your personal information collected by us may be processed in the country/region where you use the products or services, or in other countries/regions where we or our affiliates, subsidiaries, service providers, and business partners have institutions, or it may be accessed from these countries/regions. The data protection laws of these countries/regions may differ. In such cases, we will take measures to ensure that the data we collect is processed in accordance with the requirements of this policy and applicable laws.

7. Your rights in personal information processing activities

You should ensure that all personal information submitted is accurate. We will try our best to maintain the accuracy and completeness of personal information and update these data in a timely manner.

When required by applicable laws, you may (1) have the right to access and copy specific personal information we hold about you; (2) request us to update or correct your inaccurate personal information; (3) refuse or restrict our use of your personal information; (4) request us to delete your personal information; (5) request us to explain the personal information processing rules. If you wish to exercise the relevant rights, please provide feedback to us via our contact email: [dpo@inspiregroup.com]. To ensure security, you may need to provide a written request. We will verify your personal identity in accordance with local law requirements. If we have reasonable grounds to believe that these requests are deceptive, unfeasible, or infringe upon the privacy rights of others, we will refuse to process the requests.

When required by applicable laws, when we process your personal information based on your consent, you also have the right to revoke your consent at any time. However, revoking consent will not affect the legality and effectiveness of our processing of your personal information based on your consent prior to the revocation, nor will it affect our processing of your personal information based on other appropriate legal bases.

8. How this policy is updated

We reserve the right to update or modify this policy from time to time. If our privacy policy changes, we will publish the latest version of the privacy policy here. If we make material changes to the privacy policy, we may also send you change notices through different channels, for example, by posting a notice on our website or sending a separate notice to you.

9. How to contact us

If you have any privacy complaints or questions, please contact us via the contact email: [dpo@inspiregroup.com]. Under normal circumstances, we will reply within fifteen working days. If you are not satisfied with our reply, especially if our personal information processing behavior has damaged your legitimate rights and interests, we will try our best to assist you and provide an appropriate solution.